At Jaruis India Private Limited ("Jaruis," "we," "us," or "our"), we aim to provide exceptional service and quality software products to our customers. This Cancellation Policy outlines the terms and conditions regarding the cancellation of software purchases and services.
Subscription Services
1. Monthly Subscriptions
Cancellation: You may cancel your monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle.
Notice: To cancel, please provide a notice of at least 7 days before the next billing date by contacting our customer support at info@jaruiss.com
Refunds: No partial refunds will be provided for cancellations within the billing cycle.
2. Annual Subscriptions
Cancellation: You may cancel your annual subscription within the first 30 days for a full refund. After 30 days, you may cancel at any time, but no refunds will be issued for the remaining period.
Notice: To cancel, please contact our customer support at info@jaruiss.com
Refunds: Full refunds are available only if the cancellation is requested within 30 days of purchase.
One-Time Purchases
Cancellation: One-time purchases of software products can be cancelled within 30 days of the purchase date.
Notice: To cancel, please contact our customer support at info@jaruiss.com and provide your order number and purchase details.
Refunds: Eligible for a full refund if the cancellation request is made within 30 days of purchase.
Custom Software Development
Cancellation: Custom software development projects can be cancelled, but refunds will be subject to the terms of the contract signed at the start of the project.
Notice: Please review your contract for specific cancellation terms and contact your project manager or our customer support at info@jaruiss.com
Refunds: Any refunds or credits will be determined based on the work completed and the terms outlined in the contract.
How to Cancel
Contact Us:
- Send an email to our customer support team at info@jaruiss.com with your cancellation request.
- Provide Details: Include your order number, date of purchase, and reason for cancellation.
- Confirmation: We will confirm your cancellation request within 3 business days.
Contact Us
If you have any questions about our cancellation policy, please contact us:
Email: info@jaruiss.com
Thank you for choosing Jaruis India Private Limited. We appreciate your business and are committed to providing you with high-quality software and services.